The "Uh-oh, we experienced a failure!" error appears when Scout has timed out, requiring you to log back in.
To resolve, simple refresh the Scout webpage and log back in with your Five9 credentials.
Updated over a year ago
All CollectionsSQT: Sales Qualification Team DivisionScout Error Messaging & Troubleshooting
Why am I receiving an "Uh-oh, we experienced a failure!" error in Scout?
Did this answer your question?