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All CollectionsSQT: Sales Qualification Team DivisionScout Error Messaging & Troubleshooting
Why am I receiving an “Uncaught in Promise” error in Scout?
Why am I receiving an “Uncaught in Promise” error in Scout?
Updated over a year ago

"Uncaught in Promise" is an error that appears in Scout, often due to issues with the page URL resulting from incorrect or old bookmarks.

To fix this, navigate to the base URL for Scout: https://yonyxweb.trafficmanager.net/

This should help connect to Scout correctly, with a fresh load into the page. If this corrects the issue then be sure to update all links and bookmarks that produced the error.

An example of the "Uncaught (in promise)" error.

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