"0: Unknown Error" is an error that appears in Scout, often due to issues with the Accuweather app in the Topics to Engage widget. Generally this leads to no meaningful change to the call other than weather missing as a recommended topic, but as an unknown error this could point to multiple different issues.

If this error appears please report it in Intercom immediately as a Scout issue so that SQT Tech Ops can be contacted for Troubleshooting.