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Troubleshooting Home Network/VPN Stability Issues

troubleshooting home network fix speeds slow lag can't open connection issues vpn drops drop dropping intermittent speed internet

Updated over 5 years ago

Locate your home router/modem and unplug it from its power source for 2 minutes and then plug it back in (only the power cable, no need to unplug anything else).

Once your router/modem is plugged back into its power source restart your computer.

Routers/modems are designed to stay online regardless of issues that might be affecting them, power cycling your router/modem serves to reconcile these issues and allow the device to start its processes freshly.

All of the VPN services used at SelectQuote are designed to keep one logged in without fail, however this is reliant on complete stability with one's own home network.

If it is found that one's VPN connection is being dropped intermittently it is advisable to perform these steps immediately to reconcile issues with one's personal home network.

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