The purpose of these tickets is to keep track of:
Anyone needing to have their current Smartsheet License adjusted from either 'Viewer' to 'Member' or vise versa
License Information:
Viewer (unpaid access - can view shared work)
Viewers are able to view sheets but are unable to interact with them directly via edits or comments.
Any needed work typically done via a Dynamic View
Member (paid access - can create new items, comment, edit & share)
Members can interact directly with sheets via edits or comments
Navigate to the Request Center and click 'Submit a Request' or 'New Ask Request'
Choose the "Yes, I know" option and then select "AppSupport" in the 'Which team(s) do you need?" section
Summary | Smartsheet Request |
Start Date | (current date) |
Target Date | (date of completion) |
Summary | Smartsheet Request |
Description | Include these details for user/s needing adjusted:
|
Division | Select relevant division |
Request a Project Manager | No |