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SelectRx - Default Role Setup
SelectRx - Default Role Setup

As App Support onboards new users into the CRM, we follow the below Role/Skill Group combination as a default setup:

Updated over 3 weeks ago

Role

Skill Groups

Clinical Pharmacist

  • May be called “Staff Pharmacist PV1” in UKG/Agent Hub

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Location Dependent Skill Groups:

(New users get all below)

Indy

  • PV1 - Indy

  • PV1 Clarification Received - Indy

  • PV1 Hold - Indy

  • PV1 Priority - Indy

  • PV1 Priority Hold - Indy

Monaca (PA)

  • PV1 - Pittsburgh

  • PV1 Clarification Received - Pittsburgh

  • PV1 Hold - Pittsburgh

  • PV1 Priority - Pittsburgh

  • PV1 Priority Hold - Pittsburgh

Role

Skill Groups

Cloud Factory - Data Entry

  • SRX Clinical Tool Access

  • Reassignment - Do Not Remove

Role

Skill Groups

Contractor

  • Reassignment - Do Not Remove

Role

Skill Groups

Customer Service Rep

(UKG Title MTM Patient Care Advocate will get this setup)

  • SRX Clinical Tool Access

  • Reassignment - Do Not Remove

Role

Skill Groups

Data Entry

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Location Dependent Skill Groups:

(NEW USERS GET BOTH LOCATIONS)

Indy

  • NP DE Start Patient Priority - Indy

  • NP DE Start Patient Standard - Indy

  • DE Create MAR - Indy

Monaca (PA)

  • NP DE Start Patient Priority - Pittsburgh

  • NP DE Start Patient Standard - Pittsburgh

  • DE Create MAR - Pittsburgh

Role

Skill Groups

E-Scripts/Cycle Technician

  • SRX Clinical Tool Access

  • Reassignment - Do Not Remove

Role

Skill Groups

Manager (SC+ SRx Manager)

  • SRX Clinical Tool Access

  • Reassignment - Do Not Remove

Role

Skill Groups

OFFSHORE CCA/CCR

  • SRX Clinical Tool Access

  • Reassignment - CCR

  • Reassignment - Do Not Remove

Role

Skill Groups

Pharmacy Billing Spc

  • SRX Clinical Tool Access

  • Reassignment - Do Not Remove

Role

Skill Groups

Pharmacy Collections SPC

NO CRM ACCESS NEEDED

Role

Skill Groups

Pharmacy Comm Technician

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

Pharmacy Coordinator

  • New Patient - Rx Request Level 3

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

Pharmacy Fulfillment Tech

(Senior Pharmacy Technician will also use this setup)

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

Pharmacy Inventory Tech

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

Pharmacy Shipping Clerk

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

SelectRX Intern

NO CRM ACCESS NEEDED

Role

Skill Groups

Staff Pharmacist Comms

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

Staff Pharmacist PV2

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

Pharmacy Trainer

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

Workflow Research

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

  • Workflow Research - Data Clean Up Group

Role

Skill Groups

SC+ Clinical Pharmacist

  • Comms Pharmacists will use this setup

  • OPS Button Access

  • Reassignment - Do Not Remove

  • SRX Clinical Tool Access

Role

Skill Groups

SC+ IT - Application Support

SC+ IT - Application Support II

  • Ability to Download Fax PDF

  • Ad-Hoc Chase Supervisor Dashboard

  • Access

  • Admin Srx

  • AppSupport Testing Supervisor Dashboard Access

  • NP Chase Supervisor Dashboard Access

  • NP DE Create MAR Supervisor Dashboard Access

  • NP DE Start Patient Supervisor Dashboard Access

  • NP PV1 Supervisor Dashboard Access

  • Reassignment - Do Not Remove

  • Reassignment - Smoke Test Accounts

  • Refill Chase Supervisor Dashboard Access

  • Refresh Sync Date

  • SRX Clinical Tool Access

  • Update Pioneer Patient Links

  • Workflow Research Chase Sup Dashboard Access

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